Wednesday, December 10, 2008

Exstinguish Fires Sooner than Later

In life there will always be problems that arise. You can either address the issues, or sweep it under the carpet and hope it doesn't come back to bite you. I have found that it's much better to stomp out small fires immediately, rather than sit back and hope they extinguishes themselves.

The Restaurant
Having spent many years in the restaurant industry, I know first hand how important it is to address your problems right away. If the food is taking a while in the kitchen, or you served someone the wrong dish, the last thing you want to do is avoid the table. You need to constantly refill water glasses and monitor the table to prevent anything else from going wrong. If you avoid the table and something else does go wrong the customer's anger level will increase exponentially, and they might complain to your boss in a catatonic rage.

Car Repairs
Your check engine light has been on for months now, but the car drives fine. If I leave it alone maybe it will go away. The truth is whatever caused the light to go on could have cost you only a few hundreds dollars, but now it will cost you a few thousand.

Initiative at Work
Having the mentality to not take action because its not your responsibility, is worst than causing the problem in the first place. If you see a problem, regardless of who's fault it is, take action to solve it. If you don't take action, it may turn into a wildfire, and someone will probably find out that you didn't say anything.

What lessons have you learned, by not addressing the issue?

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